ITIL
Sunday, July 27th, 2008Bom, taí meu novo papel!
90% (36 de 40) nada mal.
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Date/time of making report July 26, 2008 - 21:44
Examination date July 26, 2008 - 21:10
Total score 36
Maximum score 40
Percentage score 90%
Assessment outcome label: Passed
ITILF.PR\3175 General_PR 3 / 3 100%
ITILF.PR\3176 Service Desk_PR 2 / 3 67%
ITILF.PR\3177 Incident Management_PR 3 / 4 75%
ITILF.PR\3178 Problem Management_PR 5 / 5 100%
ITILF.PR\3179 Change Management_PR 5 / 5 100%
ITILF.PR\3180 Configuration Management_PR 3 / 4 75%
ITILF.PR\3181 Release Management_PR 2 / 2 100%
ITILF.PR\3182 Service Level Management_PR 3 / 3 100%
ITILF.PR\3183 Availability Management_PR 2 / 2 100%
ITILF.PR\3184 Capacity Management_PR 2 / 2 100%
ITILF.PR\3185 IT Service Continuity Management_PR 2 / 2 100%
ITILF.PR\3186 Financial Management for IT Services_PR 0 / 1 0%
ITILF.PR\3187 Other ITIL Topics_PR 2 / 2 100%
ITILF.PR\3188 Relationships_PR 2 / 2 100%